Policy Center

Privacy Policy

This Privacy Policy explains how HemeKar collects, uses, stores, shares, and protects information across our web and mobile platform for Iraq's workforce. It also describes your choices and rights.

Effective: 20 Aug 2025Last Updated: 20 Aug 2025

1) Overview & Scope

HemeKar ("we," "us," "our"), operated by MIM Company, provides a workforce management platform connecting professionals with employers across Iraq. This policy applies to all websites, mobile applications, and services we operate (the "Platform"). By using the Platform, you agree to this Privacy Policy.

Territory: IraqLanguages: EN / العربية / کوردیSupport: 24/7

2) Information We Collect

Account & Profile
  • Name, contact details (email, phone, address)
  • Identity documents (national ID, passport, residency card)
  • Professional data (education, licenses, certifications, union memberships)
  • Photos, resumes/CVs, portfolio links
  • Employer information (company, role, contact)
Technical & Usage
  • Device, OS, browser, IP address
  • Approximate location & GPS (when enabled)
  • Log data, analytics, cookies, and similar technologies
  • Search queries, viewed profiles, interactions, messages
Verification & Compliance Data
  • Regulatory identifiers and license numbers
  • Blockchain-based verification records (immutable proofs)
  • Status updates from regulatory bodies and unions

3) How We Use Information

  • Operate, maintain, and improve the Platform and its safety
  • Match professionals with opportunities using advanced search and recommendations
  • Verify identities, credentials, and compliance indicators
  • Process payments, memberships, and invoices
  • Communicate updates, service notices, and support messages
  • Prevent fraud, abuse, and prohibited activities
  • Analyze usage to enhance performance and features

We do not sell personal data.

5) Payments

We support multiple secure payment options including FIB Bank, FASTPAY, and QICARD. Payment details are processed by respective providers. We store minimal payment metadata (e.g., transaction ID, plan type, timestamps) necessary for accounting and support. Sensitive payment data is handled by the provider.

6) Verification & Compliance

HemeKar integrates credential verification, including blockchain-backed proofs. Where used,hashes or references to your verified credentials may be written to an immutable ledger to enhance trust and anti-tamper assurance. Underlying documents remain stored off-chain.

  • Professional licenses and union memberships may be confirmed with issuing bodies.
  • We maintain audit logs for approvals, reviews, and regulatory responses.
  • You may request a re-verification or challenge inaccurate records (see Your Rights).

7) Cookies & Similar Technologies

We use necessary cookies for core functionality and optional cookies for analytics and personalization. You can control optional cookies via your browser or device settings.

Cookie Types
  • Essential: authentication, security, load balancing
  • Analytics: usage patterns, performance metrics
  • Preferences: language, layout, saved filters

8) Sharing & International Transfers

  • Service Providers: hosting, analytics, communications, verification
  • Payment Partners: FIB Bank, FASTPAY, QICARD
  • Regulatory Bodies: when required by law
  • Business Transfers: if we undergo a merger, acquisition, or asset sale

If data is transferred outside of Iraq, we apply appropriate safeguards (contractual, technical, and organizational).

9) Data Retention

We keep personal data only as long as necessary for the purposes described or as required by law, including dispute resolution and enforcement. We define retention schedules by data category.

  • Account and profile data: while your account is active
  • Verification logs: for compliance periods
  • Payments & invoices: per accounting and tax requirements

10) Security

We deploy layered security including encryption in transit, access controls, auditing, and continuous monitoring. No system is 100% secure; please use strong passwords, enable device protections, and report suspected incidents promptly.

11) Your Choices & Rights

  • Access, correct, or update your profile and credentials
  • Download a copy of key profile data upon request
  • Object to certain processing or request restriction where applicable
  • Delete your account (subject to legal/legitimate retention)
  • Withdraw consent for optional features (e.g., GPS, marketing)

We may ask for identity verification before fulfilling requests.

12) Children's Privacy

HemeKar is intended for individuals who are of legal working age in Iraq. We do not knowingly collect information from children below that age. If you believe a child has provided data, contact us to remove it.

13) Contact Us

HemeKar • MIM Company

Phone: +964 750 460 0068
Email: info@hemekar.com
Address: Wave Avenue A 3 4, Erbil, Iraq

Business Hours: Sunday – Thursday, 8:00 AM – 6:00 PM

24/7 Support Multilingual

14) Changes to this Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. We will post the updated date at the top and, where appropriate, notify you through the Platform.